Code of Ethics
To Our Customers We Promise:
- To uphold the highest standards in professional diagnosis, service and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
- To offer valid written estimates, making the customer aware of charges in the repair process.
- To conform to all applicable state and local laws.
- To maintain a sense of personal obligation to our customers.
- To maintain methods to resolve customer complaint.
To Our Employees We Promise:
- To encourage ongoing training.
- To be personally committed to a quality enviornment.
- To manage our business in a professional informed manner.
To Our Automotive Service And Repair Industry We Promise:
- To uphold the highest standards of the industry.
- To attempt to correct abuses within the automotive service and repair industry.
- To be aware and proactive in response to changing technology and legislation.
- To uphold the integrity of all members of the Alliance of Automotive Service Providers.